iDEALINK - STANDARD TERMS & CONDITIONS OF SALE

These Terms & Conditions (“Terms”) apply to all sales of products (“Goods”) by iDEALINK unless otherwise agreed in writing. By placing an order, the customer (“Buyer”) agrees to be bound by these Terms.

Tolerance

  1. Unless otherwise agreed in writing, cables shall be supplied with a tolerance of ±5%.

  2. Invoices will reflect the actual quantity delivered.

Technical Approval

  1. Proposals are prepared based on specifications provided through the inquiry and on iDEALINK’s best assumptions.

  2. Unless otherwise specified and agreed, the submitted technical datasheet and information shall govern.

Delivery Policy

  1. Delivery terms shall be agreed at the time of order confirmation. Partial deliveries and invoices are permitted.

  2. Ex-stock items require processing time to ensure quality handling.

  3. Delays in technical approval may result in delays in production and delivery schedules.

  4. Delivery dates will be calculated from the date a fully operative Purchase Order is acknowledged by iDEALINK’s Operations Department.

  5. A Purchase Order is deemed fully operative only after completion of all applicable requirements, including but not limited to:
    • Technical acceptance
    • Advance payment
    • Issuance of Letter of Credit (LC)
    • Drum scheduling (for cables)
    • Packing procedure approval
    • Inspection requirements
    • Offloading requirements
    • Documentation approvals
    • Test requirements

Payment Terms

  1. Standard payment terms are 50% advance and the balance prior to delivery.

  2. If LC terms are agreed, LCs containing signature clauses shall not be acceptable.

  3. If required, a maximum of fifteen (15) days will be permitted to obtain signatures on LC documents or Delivery Notes, which will form part of LC documentation.

  4. Acknowledgement of contract assignment shall be provided upon request by iDEALINK, if required by banks to facilitate shipment.

  5. Advance payment bank guarantees issued against a purchase order shall not be amended by the beneficiary without prior written consent from the applicant.

  6. Late payments shall accrue interest at the rate of twenty percent (20%) per annum beyond the agreed credit period, after a seven (7) day processing grace period.

Warranty

  1. Materials supplied by iDEALINK carry the warranty provided by the manufacturer, subject to the manufacturer’s standard terms and conditions.

Liquidated Damages

  1. iDEALINK does not accept liability for liquidated damages or liquidated charges of any kind.

Metal Escalation policy

  1. Prices are firm for the validity period of the offer, except in cases of metal price escalation, de-escalation, or other significant raw material fluctuations.

  2. Metal pricing adjustments shall be based on the next working day’s iDEALINK and Copper Base indices, following receipt of an order with complete details (including drum lengths) enabling production.

Cancellation policy

  1. All acknowledged orders are non-cancellable.

  2. Exceptions may be granted at iDEALINK’s discretion and are subject to cancellation charges.

  3. Cancellation charges shall cover resources committed to order fulfillment, plus liquidated damages equal to twenty-five percent (25%) of the cancelled portion’s value.

  4. For materials manufactured to customer-specific requirements, cancellation charges may be up to one hundred percent (100%) of the order value.

Governing Law

  1. These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

  2. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of United Arab Emirates.